MBA (Leadership and Organizational Development) (2011), Mankato State University, U.S.; BS (Finance and Management) (2009), Northern State University, U.S.

Jessica is a managing director, chief operating officer of RBC GAM-US and global head of institutional services for RBC GAM. In this role, she oversees operational needs, product management, process automation, and technology optimization, with a focus on enhancing client experience. She is also a member of the GAM-US Executive Committee. Before joining RBC GAM in 2018, Jessica worked as a consultant at Accenture, where she partnered with top firms in information technology, capital markets, and asset management. Her responsibilities included designing and implementing technology and operations models, implementing reporting automation, leading outsourcing initiatives, and developing organizational structures for operations, technology, automation, and enablement teams. Jessica started her career in the investment industry in 2010